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Frequently asked questions

Practical context for staying at Acuarios Hostal and travelling through Juanchaco and Bahía Málaga. Confirm time-sensitive details before departure.

Before you travel

Rooms, transport, payments, connectivity, and activities.

Where is Acuarios Hostal?

Acuarios Hostal is in Juanchaco, Buenaventura, Valle del Cauca, on Colombia’s Pacific coast and near the wider Bahía Málaga region.

How do I reach Juanchaco?

Travel to Buenaventura and take a passenger speedboat from the tourist dock. Schedules, fares, and sea conditions can change, so confirm them before travelling.

Are the rooms private?

Yes. The published accommodation options are private rooms or a private studio; no beds are sold individually. Check each room page for capacity and amenities.

Is WiFi available?

Wi-Fi is available in rooms and common areas. Performance can vary with regional infrastructure, weather, and demand.

Can I work remotely?

The setup can support common online tasks and video calls, but no fixed speed or uptime is guaranteed. Ask about current conditions and suitable work areas before booking.

Are pets allowed?

Pets are accepted subject to conditions. Contact us before booking to confirm the number and size of pets, possible charges, suitable accommodation, and permitted areas.

When is whale-watching season?

The season we normally promote runs from July to October. Excursions and sightings depend on wildlife, weather, sea conditions, regulations, and local-operator availability; sightings cannot be guaranteed.

Should I carry Colombian pesos?

Cash is widely used and ATM access is limited. Confirm accommodation payment methods before arrival and carry enough Colombian pesos for local expenses.

Can the hostel help with tours and transport?

The team can share general information and local-provider contacts. Confirm availability, price, and final service details directly before travelling.

Still have a question?

Tell us your dates, group size, and what you need to confirm.